Privacy Policy

1. Introduction

National Water Systems ("National Water Systems," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, request a free water test, or otherwise interact with our services.

2. Information We Collect

We may collect the following categories of information:

• Contact information you provide, such as your name, mailing address, email address, and phone number.
• Service details, such as your zip code, property type, and water-quality concerns.
• Communications, including messages you send us and records of your consent preferences.
• Usage data, such as pages viewed, device and browser information, and cookies collected automatically.

3. How We Use Your Information

We use the information we collect to:

• Schedule and perform free water tests and installations.
• Respond to your inquiries and provide customer support.
• Send appointment reminders, account notifications, and — where you have opted in — promotional offers.
• Improve our website, products, and services.
• Comply with legal and regulatory obligations.

4. SMS / Text Messaging (A2P) Program

When you provide your mobile phone number and check the consent box on our forms, you agree to receive text messages (SMS/MMS) from National Water Systems, such as appointment confirmations, account notifications, and promotional offers.

• Consent is not a condition of purchase. You are not required to agree to receive text messages in order to buy any product or service from us.
• Message frequency varies based on your interactions with us.
• Message and data rates may apply, depending on your mobile carrier and plan.
• Opt out at any time by replying STOP to any message. You may reply HELP for assistance, or contact us at 1-800-555-1234.
• Carriers are not liable for delayed or undelivered messages.

Mobile opt-in information and consent are never shared with, or sold to, third parties or affiliates for their own marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as required to deliver the messaging service itself (for example, our messaging platform provider).

5. How We Share Information

We do not sell your personal information. We may share information with trusted service providers who perform functions on our behalf (such as scheduling, installation, and messaging delivery), and only to the extent necessary to provide those services. We may also disclose information when required by law or to protect our rights.

6. Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect site functionality.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices & Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To exercise these rights, contact us using the details below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our messaging practices, contact us at:

National Water Systems
Email: hello@nationalwatersystem.com
Phone: 1-800-555-1234